At Gangotri Essential Oils, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
- Website Usage Data: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
- Communication Data: Any messages, inquiries, or feedback you send us via email, contact forms, or customer support.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including shipping and payment verification.
- To communicate with you, respond to inquiries, and provide customer support.
- To send promotional offers, newsletters, and product updates (only if you opt-in).
- To improve our website and services by analyzing customer behavior and preferences.
- To comply with legal requirements and prevent fraud or misuse of our platform.
3. Data Security
We take appropriate measures to protect your personal information:
- Secure payment gateways ensure safe transactions with encryption technology.
- Restricted access to personal data, ensuring only authorized personnel can access it.
- Regular monitoring to prevent unauthorized access, breaches, or data leaks.
However, while we strive to protect your data, no online platform is 100% secure, and users are advised to take precautions while sharing personal information.
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. These help us:
- Remember your preferences and cart items.
- Provide personalized recommendations based on browsing behavior.
- Analyze website traffic to improve usability.
You can disable cookies through your browser settings, but doing so may affect site functionality.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share data with:
- Shipping & Payment Partners to fulfill orders.
- Legal Authorities if required by law for fraud prevention or compliance.
- Third-Party Service Providers (such as analytics tools) that help improve our website and marketing.
6. Your Rights & Choices
You have the right to:
- Request access, correction, or deletion of your personal data.
- Opt-out of marketing emails at any time by clicking the unsubscribe link.
- Disable cookies via browser settings to limit tracking.
For any data-related requests, please contact us using the details below.
7. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Revised” date. We encourage users to review this policy periodically.
8. Contact Us
For any questions regarding this Privacy Policy, please reach out to:
📍 Gangotri Essential Oils Pvt. Ltd.
📧 info@naturalessentialoils.in
By using our website and services, you agree to the terms outlined in this Privacy Policy.